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Snapchat Support Help Centre home page
  1. Snapchat Support
  2. Safety and Security

Safety and Security

Family Centre

  • How do I add my teen to Family Centre?
  • How do I find Family Centre in the Snapchat app?
  • How do I restrict content for my teen in Family Centre?
  • What happens when I report my teen’s friend through Family Centre?
  • What if my teen sees any content that could be sensitive or suggestive in Stories and Spotlight after I've turned on content controls?
  • What is Family Centre?
See all 8 articles

Hacked or Compromised Accounts

  • How to Keep My Password Secure
  • I think my friend’s account has been hacked
  • My Account is Compromised

How to Report

Law Enforcement Guide

  • How Snap Inc. Works with Law Enforcement
  • Snapchat Law Enforcement Guide

Local Representatives

Well-being

  • How to Stay Safe on Snapchat
  • How We Keep Our Snapchat Community Safe & Informed
  • Mental Health Awareness on Snapchat
  • Safety Resources and Support on Snapchat
  • Suicide Prevention Awareness on Snapchat
  • Well-being Features on Snapchat

Additional Resources

  • How Snapchat Uses Google Safe Browsing
  • How to Submit a Content Appeal
  • How to Submit a Locked Account Appeal
  • Snapchat Information for French Residents