Submit a request
⚠️ Important: We're bringing Snapstreak Restore into the Snapchat app! Soon, you'll be able to restore lost Streaks with an in-app purchase. Once this feature is available o everyone, filling out the form on our support website to request Snapstreak restoration will no longer be supported.
Sorry to hear you're having issues with Snapstreaks 😓 To keep a Snapstreak going, you and your friend must both send each other a Snap (not a Chat) at least once every 24 hours.
If you need help with something else, check out our support site for more information.
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