⚠️ I reset my passcode and lost my My Eyes Only Snaps.

Unfortunately, if you forgot your My Eyes Only passcode and then reset it, you will lose everything currently saved to My Eyes Only. Snapchat Support will not be able to recover them for you.

We respect Snapchatters' privacy, so if you delete a Snap from My Eyes Only, our servers are designed to erase that Snap as soon as possible, which is why we cannot recover your Memories for you.