Snapchat is available for people aged 13 years and older. Depending on the state in which the Snapchatter resides, parents and legal guardians of Snapchatters ages 13-17 may submit privacy requests on their teen’s behalf. These requests may include options to access, download, and delete your teen’s information, including the deletion of their Snapchat account.
Your teen can also exercise the same privacy rights.
Want to request your teen’s data, deactivate their account, or change their settings? As a first step, the easiest way to assist your teen in accessing their data would be to help them work through our Download My Data or the account deletion process to remove their account. Please see our FAQ to learn more about the various settings and tools we provide to make protecting privacy easy.
Need additional help? Please submit all other requests through our online form.
⚠️ Important: Prior to contacting us, please connect to your teen’s account through Family Center.