If you’re unable to see your teen’s account in Family Center, it may be because your teen:
- Hasn’t seen your invitation via your direct Chat message or your message has expired in Chat
- Hasn’t accepted your Family Center invitation
- Is unable to accept your Family Center invitation due to age restrictions, or they have aged out of Family Center after turning 18
- Has left Family Center
- Resides in a country where Family Center is not yet available
If you think you should be able to see your teen in Family Center, you can try sending them a new invitation or talking to them in-person about joining.