If you’re not getting notified for incoming Chats & Calls, try the following:
- Click your Bitmoji at the top left and confirm notifications are enabled
- Check browser notification settings
- For Chrome and Edge: Click the lock icon
- For Safari: Click Safari at the top > Settings > Websites > Notifications > Make sure web.snapchat.com is set to 'Allow'
- Learn how to check your OS settings to see if your browser has notification permissions here.