If you have an email address associated with your account, you can also reset your password via email.

For security reasons, we're unable to reset a password for an account if:

• Your account does not have an associated email address or mobile number
• You do not know the associated email address and/or mobile number
• You do not have access to the email address and/or mobile number linked to the account

However, you are welcome to create a new account using your email address and mobile number!