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Snapchat Support Help Center home page
  1. Snapchat Support
  2. Using Snapchat
  3. Spotlight
  4. Crystals Awards

Crystals Awards

  • Are my Crystals payouts subject to any fees when I withdraw them?
  • Can I share my payments from Snapchat with someone else?
  • Can I update my legal name, address, or other demographic data in Snapchat Payout Portal?
  • Crystals Payout Process & FAQ
  • How are taxes handled for my Crystals Award, such as Form 1099 in the US?
  • How do I cash out my Crystals on Snapchat?
  • How do I get my Spotlight Incentive Program payout?
  • How does Snapchat determine who is eligible to participate in the Spotlight Incentive Program?
  • How long do I have to request payment for my Crystals on Snapchat?
  • I accidentally entered the wrong information while setting up my Snapchat Payout Portal account via Hyperwallet
  • I have my Snapchat notifications turned off. How will I know if I missed a notification about a payout?
  • I want to opt out of Spotlight payouts and/or Crystals
  • In what countries are Snapchatters eligible for a payout?
  • My Snapchat Payout Portal account has been locked
  • Spotlight Payment Provider Transaction Fees
  • What are Crystals and how are they awarded on Snapchat?
  • What happens if I previously received payouts for Spotlight before Crystals?
  • What if I already have a Payout Portal account from Spotlight payouts? Do I have to make another one?
  • What options do I have for withdrawing my Crystals Award?