I can't verify my email or mobile number

If you're having trouble verifying your email or mobile number, follow these steps:

1. Tap the gear icon to open Settings.
2. Under 'My Account', select 'Email' or 'Mobile Number.'
3. Enter your details and tap 'Verify.'
4. Follow the in-app instructions.

Note: Only one email and mobile number can be verified per account. They cannot be shared across multiple accounts.

If you didn't receive a verification code:

• Wait a few minutes and check your spam folder.
• Try a different email or phone number if necessary.

If you see an error during verification:

• Ensure you're using the correct email or mobile number associated with your account.

Forgot your password?

• Learn how to reset it here.

Lost access to your email or mobile?

• Use the one you still have access to for resetting your password. If you've lost both, you won't be able to reset your password or log in.

Trouble logging in for other reasons? Check these links:

• My account is locked
• My account is compromised
• My account is deactivated