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Snapchat Support Help Centre home page Snapchat Support
  1. Snapchat Support
  2. Using Snapchat
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How do I request a refund for an accidental Snapstreak Restore purchase?

I want a refund for an accidental purchase made on iOS.

Learn how to request a refund through the App store for iOS. Refunds must be requested through the iOS App Store, and are not processed by Snapchat.

I want a refund for an accidental purchase made on Android.

Learn how to request a refund through the Google Play Store for Android. Refunds must be requested through the Android Play Store, and are not processed by Snapchat.

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