Submit a request

Sorry! We can only respond to enquiries submitted in English at this time.

Sorry to hear you're having issues with Snapstreaks 😓 To keep a Snapstreak going, you and your friend must both Snap (not Chat) each other at least every 24 hours.

Please complete the form below so we can review your request.

Important ⚠️ Be sure to double-check the spelling of your email address and usernames. Learn how to find your username 👻

Please Note: Only Snapstreak related concerns will be addressed when submitting the form below. 

However, in case you need specific help with a different issue, we've got you covered: