Sorry to hear you're having issues with Snapstreaks 😓 To keep a Snapstreak going, you and your friend must both Snap (not Chat) each other at least every 24 hours.

Please complete the form below so we can review your request.

Important ⚠️ Be sure to double-check the spelling of your email address and usernames. Learn how to find your username 👻

Please Note: Only Snapstreak related concerns will be addressed when submitting the form below. 

However, in case you need specific help with a different issue, we've got you covered:

• I want to change my privacy settings
• I forgot my password
• I think my account was hacked
• I have an issue with a Filter I made
• I want to change my username
• My Best Friends changed recently
• I want to check my Memories backup settings
• Frequently Asked Privacy Questions