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  4. Crystals Awards & Hyperwallet Onboarding

Crystals Awards & Hyperwallet Onboarding

Tap one of the topics below to see a list of articles.

  • What are Crystals and how can I earn them?
  • In what countries and regions are Snapchatters eligible for a payout?
  • How do I set up my Payout Portal and cash out my Crystals on Snapchat?
  • I accidentally entered the wrong information while setting up my Snapchat Payout Portal account via Hyperwallet
  • How to Fill Out a W8 Tax Form for Snapchat Creators
  • How are taxes handled for my Crystals Award, such as Form 1099 in the US?
  • What options do I have for withdrawing my Crystals Award?
  • How long do I have to request payment for my Crystals on Snapchat?
  • I want to opt out of Spotlight payouts and/or Crystals
  • I have my Snapchat notifications turned off. How will I know if I missed a notification about a payout?
  • My Snapchat Payout Portal account has been locked
  • Spotlight Payment Provider Transaction Fees
  • What happens if I previously received payouts for Spotlight before Crystals?
  • What if I already have a Payout Portal account from Spotlight payouts? Do I have to make another one?
  • Crystals FAQ