Crystals Awards & Hyperwallet Onboarding
Tap one of the topics below to see a list of articles.
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What are Crystals and how can I earn them?
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In what countries and regions are Snapchatters eligible for a payout?
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How do I set up my Payout Portal and cash out my Crystals on Snapchat?
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I accidentally entered the wrong information while setting up my Snapchat Payout Portal account via Hyperwallet
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How to Fill Out a W8 Tax Form for Snapchat Creators
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How are taxes handled for my Crystals Award, such as Form 1099 in the US?
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What options do I have for withdrawing my Crystals Award?
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How long do I have to request payment for my Crystals on Snapchat?
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I want to opt out of Spotlight payouts and/or Crystals
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I have my Snapchat notifications turned off. How will I know if I missed a notification about a payout?
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My Snapchat Payout Portal account has been locked
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Spotlight Payment Provider Transaction Fees
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What happens if I previously received payouts for Spotlight before Crystals?
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What if I already have a Payout Portal account from Spotlight payouts? Do I have to make another one?
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Crystals FAQ