If you can’t log into Snapchat, and you see a message that your network is blocked, then Team Snapchat may have detected suspicious activity from your IP address, or the use of a VPN.
An IP address is a unique number that every internet-connected device has — like a mailing address, but for online data.
A VPN is a virtual private network, and can be used to connect to the internet for extra privacy 🕵️
What to Do If Your Network Is Blocked
An IP address block is usually temporary.
Once the suspicious activity is no longer detected, the block should go away sometime on its own. Just be patient ⌛️
Reasons a Network May Get Blocked by Team Snapchat
A network may get temporarily blocked due to the sending of spam, using Snapchat in other prohibited ways, or using a VPN (virtual private network).
Check out Snapchat’s Community Guidelines for more info.
If there’s been no prohibited activity from your Snapchat account, then the activity may have come from someone else that was using your internet connection.
Make sure no one on your network is sending spam through Snapchat, or using the app in other prohibited ways 🙅
Tips If Your Network Is Still Blocked
Here’s what you can do if you can’t log into Snapchat because your network is still blocked:
- Make sure to follow Snapchat’s Community Guidelines ✅
- Switch to a different Wi-Fi connection 📡
- Turn off Wi-Fi and use mobile data 📶
- If your device is on a VPN, disable it and log into Snapchat again 👍
If you’re still having trouble logging into Snapchat, check out these other troubleshooting tips for login issues.