If you would like to change your password, you can do so at any time!

Forgot your password? No problem — there’s a few ways you can reset it 😊

1. Make sure you're eligible
2. Reset your password by email
3. Reset your password by phone

Please Note: Never share your password with anyone — not even us! A Snapchat representative will never ask you for your password. We don’t need it to help you.

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For security reasons, we're unable to reset a password for an account if:

• The email address you are writing in from is not associated with the account
• You do not know the associated email address and/or phone number
• You do not have access to the email address and/or phone number linked to the account

Please Note: Never share your password with anyone — not even us! A Snapchat representative will never ask you for your password. We don’t need it to help you.

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To reset your password via Email from the Snapchat Log In screen:

1. Tap ‘Forgot your password?’
2. Then select how you would like to reset your password — via email
3. You should receive a password reset link via email to the email address associated with your account
4. Click the URL — if you cannot click the URL, please copy and paste the URL into your browser
5. Lastly, enter your new desired password!

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To reset your password via SMS from the Snapchat Log In screen:

1. Tap ‘Forgot your password?’
2. Then select how you would like to reset your password — via SMS
3. A verification code should be sent to the phone number associated with your account
4. Enter the verification code and select ‘Continue’
5. Lastly, enter your new desired password!

Pro Tip 💡 Select a password that is at least 8 characters in length, that does not contain your name, username, phone number, birthday, or other personal information. It is best to include a mix of numbers, symbols and/or capital and lowercase letters in your new password.

Please Note: If you have Login Verification enabled you may need your Verification or Recovery Code to log in 🔑