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  1. Snapchat Support
  2. Using Snapchat
  3. Public Profile and Creator Features
  4. Creating Adverts

How do I get a refund for a Snap I paid to promote in-app?

If you made the purchase on iOS, please visit the App Store for iOS to learn how to request a refund. 

If you made the purchase on Android, please reach out to our Business Support team to request a refund.

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