Some apps and plugins are authorized by Snapchat, and some aren't. Use of unauthorised apps or plug-ins can put your account at risk!
Authorised third-party apps
Certain third-party apps are authorized to work with Snapchat through Snap Kit. These are done with trusted developers who should never ask for more information than your display name and Bitmoji.
To keep your account private and secure, our Terms of Service only allow for the use of authorized third-party apps like these.
Learn more about connected apps, how to change their settings, and how to remove them if you don’t want to use them anymore.
Unauthorised third-party apps
It is against our Terms of Service to use any unauthorized third-party apps or plugins with Snapchat. They can put your account – and your friends’ accounts – at risk!
Unauthorised third-party apps use your Snapchat login information (username and password) to access Snapchat services, instead of using a secure connection like apps connected with Snap Kit do.
A plug-in, or “tweak”, is an add-on that creates additional functionalities not included in the official Snapchat app.
If you use them or have them installed on your device, you may have trouble logging in — or your Snapchat account may even get locked.
Examples of unauthorized third-party apps include:
What to do if you’re using an unauthorised third-party app or plug-in
Please uninstall any unauthorized third-party apps or plugins you’ve been using as soon as possible. Be sure to change your password to keep your account secure.
⚠️ Important: Even after you delete an unauthorized third-party app, you may continue to experience difficulty logging in for some time until the issue resolves itself.
Some unauthorized apps may not uninstall correctly on jailbroken devices, so you may need to upgrade your device to a newer OS version, or remove the jailbreak from your device to fully remove these apps. Learn more about jailbroken iPhones and iOS devices.
Please Note: If your account is locked, Team Snapchat will not be able to unlock it.