If Filters aren’t working correctly, make sure that you enable them in your Snapchat Settings and enable location services on your device.
To enable Filters in Snapchat…
- Tap ⚙️ in My Profile to open Settings
- Tap 'Manage' under 'Additional services'
- Toggle 'Filters' on
To enable location services for Snapchat on your device…
For iOS devices:
- Open your device’s Settings
- Tap ‘Privacy’
- Tap ‘Location services’ and turn them on for Snapchat
For Android devices:
- Open your device’s Settings
- Tap ‘Location’
- Tap ‘Turn on’
Learn more about location settings.