If Chats aren’t sending, loading or won’t delete, there are a few things you can do 👷♀️
Update Snapchat 👻
Make sure you and your friend are updated to the latest version of Snapchat.
Download the latest update for iOS or update for Android.
Check Your Internet Connection 📶
Make sure you and your friend have a good internet connection. Try connecting to Wi-Fi or moving to a spot where you have better mobile service.
Close Snapchat and Reopen It 🔁
Close the Snapchat app and then open it again. This can help with Chat issues.
Free Up Storage Space on Your Device 📱
You can clear your Snapchat cache to free up storage space on your device.
Clearing your cache won’t delete any of your Memories, Snaps or Chats 👍