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Snapchat Support Help Centre home page
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  2. Safety and Security

Safety and Security

Tap one of the topics below.

Family Centre

  • How do I get visibility into my teen’s location through Family Centre?
  • What is Family Centre?
  • How do I add my teen to Family Centre?
  • How do I find Family Centre in the Snapchat app?
  • How do I restrict content for my teen in Family Centre?
  • How do I limit my teen’s access to My AI?
See all 11 articles

Hacked or Compromised Accounts

  • How to Keep My Password Secure
  • I think my friend’s account has been hacked
  • My account is compromised

How to Report

Law Enforcement Guide

  • How Snap Inc. Works with Law Enforcement
  • Snapchat Law Enforcement Guide

Local Representatives

  • Impressum

Well-being

  • How do I stay safe on Snapchat?
  • How We Keep Our Snapchat Community Safe & Informed
  • Mental Health Awareness on Snapchat
  • Safety Resources and Support on Snapchat
  • Suicide Prevention Awareness on Snapchat
  • Well-being Features on Snapchat

Additional Resources

  • Brand Safety
  • Custom Creative Tools Submission Guidelines
  • How do I edit or delete my credit card information?
  • How Snapchat Uses Google Safe Browsing
  • How to Submit a Content Appeal
  • How to Submit a Locked Account Appeal
See all 10 articles