I don’t see the option to restore my Snapstreak in the Chat feed.

You can only restore your Snapstreak for a limited time after it has expired. If you don’t see the option to restore your Streak in your Chat with your friend, then it is too late to restore the Streak 😔 Our support team will not be able to restore your Streak for you.

You can start a new Snapstreak with your friend by sending a Snap back and forth to each other every day (within 24 hours) for three or more consecutive days.

I can’t complete the purchase on my iOS or Android device.

If you are having trouble with the in-app purchase, check out these troubleshooting guides for iOS and Android.