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Snapchat Support Help Center home page
  1. Snapchat Support
  2. Using Snapchat

Using Snapchat

Tap one of the topics below.

Accessibility

  • Does Snapchat support alt text?
  • How do I add captions or subtitles to my video Snaps?
  • How do I change the text size in Snapchat on iOS?
  • How do I enable captions or subtitles in Discover content?

Getting Started

  • How do I contact Snapchat Support?
  • How do I join Snapchat's Beta Program?
  • How do I report a bug or make a suggestion in Snapchat?
  • How to Use Snapchat
  • Something is broken with my Snapchat app
  • What is My Selfie?

Chat

Create Snaps

Filters and Lenses

Generative AI on Snapchat

  • How does AI Search work on the Snapchat Support Site?
  • Generative AI on Snapchat

Memories

My AI

My Friends

My Profile

Public Profile and Creator Features

Snapchat+

Snap Map

Streaks

  • How do I restore multiple expired Streaks at the same time?
  • How do Streaks work and when do they expire?
  • I lost my Streak. How do I restore it?
  • I'm having trouble restoring my Streak in the app
  • How much does it cost to restore a Streak?
  • How do I request a refund for an accidental Streak Restore purchase?

Snap Tokens and Gifts

Spotlight

Stories and Discover