How do I contact Snapchat Support?

There are a few ways to contact Snapchat Support, depending on what you need:

I have a general question and can’t find my answer on this site.

You can contact us with your question at help.snapchat.com/hc/requests/new.

I saw something inappropriate and want to report it.

If you want to report something inappropriate in the app, you can press and hold on the content and tap ‘Report.’

I found a bug or have a suggestion to make Snapchat better.

To report a bug or give feedback in the app, follow these steps:

1. Tap ⚙️ in My Profile to open ‘Settings’
2. Scroll down and tap ‘Bugs and Suggestions’
3. Choose whether you want to ‘Report a Bug’ or ‘Make a Suggestion’
4. Follow the steps in the app

Please Note: Though we may not respond to every report or suggestion, all your feedback helps us improve Snapchat!