How do I report a bug or make a suggestion in Snapchat?

1. Tap ⚙️ in My Profile to open ‘Settings’
2. Scroll down and tap ‘Bugs and Suggestions’
3. Choose whether you want to ‘Report a Bug’ or ‘Make a Suggestion’
4. Follow the steps in the app

Please Note: Though we may not respond to every report or suggestion, all your feedback helps us improve Snapchat!

How do I turn Shake to Report on or off?

1. Tap ⚙️ in My Profile to open ‘Settings’
2. Scroll down and tap ‘Bugs and Suggestions’
3. Tap ‘Shake to Report’ and toggle to enable or disable Shake to Report

How do I use Shake to Report?

1. Shake your device to show the Shake to Report menu!
2. Choose whether you want to ‘Report a Bug’ or ‘Make a Suggestion’
3. Follow the steps in the app

A screenshot will be included with your report automatically. To edit or delete it, tap the thumbnail on the Shake to Report screen.

Please Note: Though we may not respond to every report or suggestion, all your feedback helps us improve Snapchat!

If you’re having a problem with Snapchat for Web and these troubleshooting tips aren’t helping, please fill out this form.

Please Note: Though we may not respond to every report or suggestion, all your feedback helps us improve Snapchat!

To check for open invites to join Snapchat’s Beta program and test new features, please go here.