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I'd like to report an account of a person who passed away

We are so sorry for your loss and would like to assist you in any way possible. Our privacy policies do not allow us to grant access to the account.

Protecting Snapchatters' privacy is important to us, so we only accept requests from a verified email address associated with the Snapchatter’s account.

We have an online tool that allows authenticated individuals to manage an account. You can find details here on how to request data. If you’d like to delete the account, please follow the steps below to delete the account in question:

  1. Log into the account on accounts.snapchat.com
  2. Click 'Delete My Account'
  3. Follow the prompts to submit the request
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