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Snapchat Support Help Center home page
  1. Snapchat Support
  2. Safety and Security

Safety and Security

Family Center

  • How do I add my teen to Family Center?
  • How do I find Family Center in the Snapchat app?
  • How do I restrict content for my teen in Family Center?
  • What happens when I report my teen’s friend through Family Center?
  • What if my teen sees any content that could be sensitive or suggestive in Stories and Spotlight after I’ve turned on content controls?
  • What is Family Center?
See all 8 articles

Hacked or Compromised Accounts

  • How to Keep My Password Secure
  • I think my friend’s account has been hacked
  • My account is compromised

How to Report

Law Enforcement Guide

  • How Snap Inc. Works with Law Enforcement
  • Snapchat Law Enforcement Guide

Local Representatives

A Parent's Guide to Snapchat

  • Download "A Parent's Guide to Snapchat"

Wellbeing

  • How to Stay Safe on Snapchat
  • How We Keep Our Snapchat Community Safe & Informed
  • Mental Health Awareness on Snapchat
  • Safety Resources and Support on Snapchat
  • Snapchat's Partnership with Crisis Text Line
  • Suicide Prevention Awareness on Snapchat
See all 7 articles

Additional Resources

  • How Snapchat Uses Google Safe Browsing
  • Snapchat Information for French Residents