How to Restore on the Support Site

⚠️ Important: We're bringing Snapstreak Restore into the Snapchat app! Soon, you'll be able to restore lost Streaks with an in-app purchase. Once this feature is available to everyone, filling out the form on our support website to request Snapstreak restoration will no longer be supported.

To restore your Snapstreak on our support site, go here.

How to Restore in the App

Please Note: This feature is rolling out slowly and may not be available to you just yet. To be able to restore your Streak in the app, make sure your Snapchat app is updated to the latest version.

If you recently lost your Snapstreak, you can restore it with one free Snapstreak Restore or with an in-app purchase from the Chat feed and individual Chat conversations.

If a Streak has ended recently, you’ll see a ‘Restore’ button next to that friend’s name on your Chat feed. Tap the button to restore the Streak.

In Chat, you’ll see a banner that notifies you that your Streak with that friend has ended. Tapping on this banner is another way you can restore the Streak.

How to Maintain a Snapstreak

To keep a Snapstreak going, both Snapchatters must send a Snap (not Chat) back and forth to each other within a 24 hour window.

Please Note: Snaps sent with Memories or Spectacles content to other Snapchatters do not count towards your Snapstreaks 😭