If there’s no sound in your video Snaps, there are a few things to try:
- Check that your device isn’t in silent mode
- Make sure your device volume isn’t muted
- Check that Snapchat has access to your microphone in your device’s settings
If there’s still an audio issue, then try recording sound with your device’s native camera or voice recording app. If the sound doesn’t work in other apps, then there may be a problem with your device. You can contact your device manufacturer for more help.
If you’re using an iPhone and the sound from the microphone is muffled or has static, you can contact Apple.