1. Snapchat Support
  2. Using Snapchat
  3. Snapchat+
  4. Managing My Snapchat+ Subscription

How do I request a refund for a Snapchat+ or Memories+ subscription?

If you did not intend to subscribe to Snapchat+, you can request a refund for your purchase. You’ll need to follow different steps depending on how you signed up for Snapchat+.

If you purchased your Snapchat+ subscription through the App Store, please contact Apple to request a refund. Learn how to request a refund through the App Store for iOS.

Snapchat Support will not be able to assist you with refunds for subscriptions purchased through the Apple App Store.

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iOS users must cancel subscriptions 24 hours before a free trial period ends in order to avoid being charged. If you cancel on the last day of the trial, Apple will automatically renew your subscription.

If you purchased your Snapchat+ subscription through the Play Store, please contact Google to request a refund. Learn how to request a refund through the Google Play Store for Android.

Snapchat Support will not be able to assist you with refunds for subscriptions purchased through the Google Play Store.

If you subscribed to Snapchat+ on the web, contact Snapchat Support to request a refund.

Please note that after a refund, your Snapchat+ access is removed.

If you purchased your Snapchat+ subscription through a third party partner like Verizon +play or the MySTC app, please contact:

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