Submit a request – Snapchat Support

What can we help you with?

Your email address

Legal entity name

Full legal name of the organization submitting this declaration.

Primary publication or channel name

Primary Snapchat account username under which the legal entity publishes news or journalistic content.

Additional publication or channel names(optional)

Please list any additional Snapchat account usernames under which the legal entity publishes news or journalistic content, separated by commas.

Organization website

Your name

Email

Email associated with your Snapchat account (if applicable)

Legal / compliance contact — name

Legal / compliance contact — email

Appeals / editorial contact — email

Appeals / editorial contact — name

Direct contact email for Snap

Email where Snap may reach you quickly regarding this declaration. May match other emails provided through this form if appropriate.

Art. 18(1)(a)

I declare that our organization is a media service provider as defined under EMFA and that the Snapchat account identified above is operated as part of that offering.

Art. 18(1)(b) → Art. 6(1)

I declare that our organization meets ownership and transparency requirements applicable to media service providers under EMFA Article 6(1).

Art. 18(1)(c)

I declare editorial independence from control by a member state, political party, third country, or other undue influence over editorial content.

Art. 18(1)(e)

I declare that our journalistic offering does not include unreviewed AI-generated content presented as editorial output without human editorial review.

Editorial policy or independence statement

Ownership / transparency disclosure(optional)

Other online supporting document(optional)

Do you approve this supporting information to be made publicly available by Snap?

Press or media body registration

Published code of ethics or editorial standards(optional)

Public complaints or corrections process(optional)

"About us" or equivalent

Example of original reporting (article or Snap)(optional)

Second example of original reporting (article or Snap)(optional)

Attestation

I attest this Snapchat account is not primarily used for brand marketing or paid promotional content.

Authorized signatory — full name

Authorized signatory — title/role

Date of attestation

Description

Please provide as much detail as possible, such as why you think your account may be hacked or details of the bug you're experiencing

Confirmation

I confirm the information in this declaration is accurate and submitted in good faith.

Supporting documentation, if applicable (e.g., image of original work, screenshot of infringing content, IP registration certificate, etc.)(optional)

Upload your Snapchat Parent/Legal Guardian Account Deletion Request Form(optional)

Screenshot(optional)

Attachments(optional)

Add file or drop files here

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