Submit a request – Snapchat Support

What can we help you with?

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Description

Please provide as much detail as possible, such as why you think your account may be hacked or details of the bug you’re experiencing.

Full name

Organisation name(optional)

If an agent, law firm, etc.

Email address

Email associated with your Snapchat account (if applicable)

Confirm email address

Phone number(optional)

Country

Full name of rights holder

What type of content are you reporting?

Description of original copyrighted work

Please provide a detailed description of the copyrighted work (e.g. link to video or image)

Supporting documentation, if applicable (e.g., image of original work, screenshot of infringing content, IP registration certificate, etc.)(optional)

Location of infringing content

E.g., Story title, username, Snap ID if available, etc.

Description of infringing content (e.g. link to video or image, link to Lens)

Screenshot(optional)

Confirmation

I confirm that I have a good-faith belief that the content’s use is not authorised by law, principles of fair use, the copyright owner or the copyright owner’s agent, and that the information I have provided is accurate.

I consent to the information in my complaint being forwarded to the user who posted the allegedly infringing content.

Section 512(f)

I understand that under Section 512(f) of the Digital Millennium Copyright Act or similar law, if applicable, I may be liable for any damages, including costs and attorneys’ fees, if I knowingly misrepresent or provide false information. *

Please type this exact statement into the field below

I declare under penalty of perjury that I am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Sign this form electronically by typing your full name in this text box

Attachments(optional)

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