Your reports help keep Snapchat a strong and safe community. If you or a friend see or experience any content or conduct on Snapchat that violates our Community Guidelines or Terms and Conditions, including...
- Bullying, harassment, and defamation
- Nudity and sexual content
- Threats, violence, and dangerous behavior
- Hate speech, terrorism, and violent extremism
- Drugs and weapons
- Suicide and self-harm
- False information or deceptive practices
- Spam
...the fastest and best way to report accounts or content to our safety team is in the Snapchat app. Just press and hold, then tap 'report.' For more detailed information, please see below.
Click a link below to jump to a specific section:
- I want to report a Snap or Story on Snapchat
- I want to report a Public Profile on Snapchat
- I want to report a Snapchat Account
- I want to report a Chat message on Snapchat
- I want to report a custom sticker on Snapchat
- I'm using Snapchat on the web and I want to report a Story
- I want to report or hide content in Stories
- I want to report a Lens
- I'm a resident of the European Union, and I want to report illegal content as per Article 16 of the Digital Services Act
- I want to report non-consensual intimate imagery, based on a law in my jurisdiction
I want to report a Snap or Story on Snapchat
To report a Snap or Story you see on Snapchat, press and hold on it and tap 'Report Snap' to let us know what’s going on.
You can report different types of content on Snapchat by pressing and holding this way. You can report:
- Direct Snaps
- My Stories
- Shared Stories
- Public User Stories
- Snaps on the Snap Map
- Snaps on Spotlight
I want to report a Public Profile on Snapchat
To report a Public Profile on Snapchat…
- Go to the Public Profile that you want to report
- Tap
at the top - Tap 'Report'
- Choose the reason you’re reporting the Public Profile, then tap 'Submit'
I want to report a Snapchat Account
To report someone’s Snapchat account, open the Chat screen, press and hold on the Snapchatter's name, tap 'Manage Friendship' and tap 'Report'.
Please Note: Snapchat employees will never contact you via Snap or Chat to assist you. If you experience this or are encouraged to reach out to a specific Snapchat account for support, please report the account.
I want to report a Chat message on Snapchat
You can report messages in one-on-one and Group Chats, as well as messages in Topic Chats.
To report a Chat message, press and hold on a message you’d like to report, then tap 'Report'.
I want to report a custom sticker on Snapchat
To report a custom sticker, press and hold on the custom sticker in chat, then tap 'Report.'
I'm using Snapchat on the web and I want to report a Story
To report a Story from the web (not the Snapchat mobile app), click on the video and click 'Report Snap.'
If a place on the Snap Map isn’t right, learn how to report it.
I want to report or hide content in Stories
To report content in Stories, press and hold on the tile and tap 'Report Tile'.
If you just don’t like that kind of content, you can instead tap 'Hide' to see fewer Stories like that in Stories.
I want to report a Lens
You can report Lenses that were created by Snapchatters. Pull up the Lens in the Lens carousel, tap ⓘ above the Lens, and tap 'Report' to report it.
I'm a resident of the European Union, and I want to report illegal content as per Article 16 of the Digital Services Act
To report content you see on Snapchat that you believe to be illegal, press and hold on it and tap 'Report Snap' or 'Report Ad' to let us know what’s going on. From there, follow the in-app instruction to complete your report and be prepared to give additional information on why you believe the content is illegal.
We highly recommend reporting illegal content through the in-app reporting flow described above. Alternatively, EU residents can report illegal content in accordance with Article 16 of the Digital Services Act by clicking here.
I want to report non-consensual intimate imagery, based on a law in my jurisdiction
Some jurisdictions have laws that require Snap to provide a way to report non-consensual intimate imagery (NCII) (e.g., Texas Senate Bill 441). You can make such a report and thus request removal of specific NCII content on Snapchat by:
- Clicking here;
- Selecting “They’re actually sharing my nudes/intimate imagery without my permission” under “Report the violation”;
- Filling out the required fields; and
- Clicking on the “Submit” button.
When possible, such content should also be reported in the Snapchat app by pressing and holding on the content, and tapping ‘Report’ or ‘Report Snap.’ This is the quickest and most efficient way to let us know about content that you think is problematic. From there, you can follow the in-app instructions to complete the report. We highly recommend reporting content through the in-app reporting flow, in addition to using the process described above, because it will help us identify the exact piece(s) of content you intend to report, and therefore allow us to provide a better response.
Once a report is submitted, you’ll receive a message from us acknowledging receipt. Our safety teams will (1) review the report to determine whether the reported content violates our Terms of Service or Community Guidelines, including our policy on non-consensual sexual material, and (2) take appropriate action, as explained here. Once we’ve completed our review, we’ll send you an email and/or message in-app to let you know about the outcome of your report. In addition, the status of a report submitted in-app may be tracked through My Reports.